Returns & Exchanges

At animate USA Online Shop, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your order isn't a perfect fit, our streamlined process ensures a quick and easy exchange or refund.

1

Initiate Your Return

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.

3

Print and Attach Label

Download your prepaid shipping label from our portal, print it out, and securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to any authorized carrier location and keep your tracking number handy while we process your return at our warehouse.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing